Privacy Policy
Last updated: March 2, 2026
LeanOps Technology ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our products and services.
Information We Collect
Personal Data
When you interact with our services, we may collect personal information that you voluntarily provide, including your name, email address, company name, job title, phone number, and billing information. This data is collected when you create an account, make a purchase, contact our support team, or subscribe to our communications.
Usage Data
We automatically collect certain information when you visit our website or use our products. This includes your IP address, browser type, operating system, referring URLs, pages visited, time spent on pages, and other diagnostic data. This information helps us understand how our services are used and how we can improve them.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are small data files placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our website may not function properly.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and maintain our products and services
- To process transactions and send related information, including purchase confirmations and invoices
- To communicate with you, including responding to inquiries and providing customer support
- To send promotional communications, such as product updates and newsletters, where you have opted in to receive them
- To monitor and analyse usage patterns to improve our website and services
- To detect, prevent, and address technical issues and security threats
- To comply with legal obligations and enforce our terms
Data Sharing & Third Parties
We do not sell your personal information. We may share your data with trusted third parties only in the following circumstances:
- Service providers: We work with third-party companies that help us operate our business, such as payment processors, hosting providers, and analytics services. These providers have access to your information only to perform tasks on our behalf and are obligated not to disclose or use it for other purposes.
- Legal requirements: We may disclose your information if required by law, regulation, legal process, or governmental request.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.
- With your consent: We may share your information for any other purpose with your explicit consent.
Data Security
We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete information.
- Deletion: You can request that we delete your personal data, subject to certain legal exceptions.
- Opt-out: You can opt out of receiving promotional communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
- Data portability: You can request a machine-readable copy of the data you have provided to us.
To exercise any of these rights, please contact us using the information provided below.
Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to remove that information from our servers.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date above. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
LeanOps Technology
Email: privacy@leanops.com